Professional 5* training and treatment development for Spas, Salons and Brands.

“With more than 17 years experience in the spa industry, having undertaken numerous roles including that of a Therapist, International Trainer, Treatment Developer, and Spa Director at several 5* hotel spas, I now support businesses of all sizes with training and development for their therapy teams.”

— Alex James

Ad hoc training and development for your business needs

I support and guide teams to deliver their mission of providing a highly personalised service tailored to each of their guests’ needs.

Working with Spas, Salons and Brands, I instil the highest of standards from customer service, room presentation, finesse and finishing touches, to creating new treatments, preparing manuals and delivering training for the perfect spa treatment.

My work history

Spa Director.
The Langley Spa, A Luxury Collection Hotel, Buckinghamshire

Spa Manager.
The Landmark Spa, London Marylebone

Spa Manager.
The Verulamium Spa, St Albans

Spa Treatment Manager and Trainer for the EMEA.
The Mandarin Oriental Hotel, London

Interested in working with me?

Please get in touch.
I’d love to hear from you!

Email: alex.james@spatraining.uk

or Call: (+44) 0782 565 5312

My office hours: Mon - Fri, 9am - 6pm

Find me in: Welwyn Garden City, Hertfordshire, UK.